BRT customer service is provided locally. Every branch is directly involved in the operating and sales management of its customers, with particular attention to problems of after-sales assistance.
This choice means the customers can count on the assistance of personnel familiar with their needs and characteristics, essential elements to provide efficient, effective after-sales service.
To contact the customer service at the branch in your area, see the list of our branches or send us a message by clicking here.
For information about the status of a shipment, to request a pickup or manage a collection, we suggest that you use our BRT on-line services.
BRT clients who do not have a password yet to access the on-line services area should request one, using the form download here